- Streaming Classic
- Review
I hit a plan limit
I hit a plan limit
On the free plan you may see messages like “Free plan is limited to one project. Upgrade your plan.” for projects, streams or accesses. Delete what you no longer need, or upgrade.
Your plan does not include branding.
Your plan does not include branding.
Custom branding is part of higher plans. Upgrade to use your own logo and colours.
I cannot see the audit log
I cannot see the audit log
“Plan Unauthorized.” means your plan does not include the audit log. Upgrade or ask your administrator.
I cannot switch away from pay as you go
I cannot switch away from pay as you go
The instant switch needs some usage first. You see “Available from 5€ accumulated usage” with your current amount. Keep streaming until you reach 5€, or cancel through the billing portal instead.
Still stuck?
Write to support@dfine.io and we will help you out.