Connecting and streaming
Encoder will not connect, stream paused or blocked, wrong profile. Streaming Classic.
Uploads and files
Upload stuck, file too large, format not allowed, out of storage, downloads. Review.
Playback and processing
Stream offline, file still processing, video or audio will not play.
Sharing and access
Access denied, link expired, password screen, geo blocking.
Comments and review
Comment or drawing did not save, translation off, guest name. Review.
Live sessions
Cannot join, camera or microphone, view only, room full.
Account and plans
Plan limits, branding, audit log, billing, folder password.
Signing in and security
Cannot sign in, sign in code, passkeys, session timeout.
Notifications
Not getting email notifications, bounced emails.
Still stuck?
Write to support@dfine.io and we will help you out.