My client sees a password screen
My client sees a password screen
That share or folder is password protected. Send the passphrase, or create a new link without one. A wrong entry shows “Invalid password”.
'Region Restricted' or 'Location Changed'
'Region Restricted' or 'Location Changed'
The share limits which countries may open it, or the visitor moved to a different location during the session. Allow the country on the share, or send a fresh link.
'Access Limit Reached' or 'Invite Only'
'Access Limit Reached' or 'Invite Only'
The share has used up its allowed openings, or it only admits invited email addresses. Raise the limit, invite the address, or create a new link.
Still stuck?
Write to support@dfine.io and we will help you out.