About Review
What is dfine.io Review?
What is dfine.io Review?
Review lets you upload a file, comment on the exact frame and share it for approval. It also runs live conferencing with Livestreaming, and the Desktop app brings Premiere Pro, DaVinci Resolve or an SDI feed into a live session. See Welcome.
Which browsers and devices are supported?
Which browsers and devices are supported?
The latest Chrome and Safari, on desktop and mobile. See Compatibility for the Desktop app requirements.
Do the people I invite need an account?
Do the people I invite need an account?
No. You send a link and your client reviews in the browser. An account is only for people who manage projects.
Can I use OBS with Review?
Can I use OBS with Review?
OBS is not a supported ingest for Review. Use the Desktop app to bring Premiere Pro, DaVinci Resolve or an SDI source into a live session. For a special case, write to support@dfine.io.
Files and sharing
Which file types can I upload?
Which file types can I upload?
Almost any video, image or audio file. Everyday formats like MP4, MOV, JPG, PNG and WAV play right in the browser. Formats such as R3D, ARI, PSD, HEIC, camera RAW, PDF and office files are stored for download instead of browser preview. The full extension list is on File formats and limits.
How large can a file be?
How large can a file be?
Up to 150 GB per file, and up to 250 files per upload. From 100 MB upwards a file is sent in parts.
What is the difference between Original and Optimized?
What is the difference between Original and Optimized?
The original is your uploaded file at full quality. The optimised version is a lighter copy we create for smooth playback. You can switch between them in the preview.
How much storage do I get?
How much storage do I get?
Storage and the number of files depend on your plan. The free plan includes 250 MB and 25 files for trying things out, and paid plans add much more. See Plans and billing.
How do I control who can open a link?
How do I control who can open a link?
A share link can be open to anyone with the link, or protected with a password. You can also set what recipients are allowed to do, and turn a link off at any time under Share Links.
Can I protect single folders?
Can I protect single folders?
Yes, a folder can carry its own password. See Security and privacy, and Signing in and security for what happens when that password is lost.
Security and account
How is my work protected?
How is my work protected?
With folder and link passwords, link expiry, permission controls per recipient and a full activity log. Live sessions run over WebRTC with SSL and TLS. See Security and privacy.
Where is my data stored?
Where is my data stored?
Inside the European Union. See Security and privacy for the details.
How do I turn on two factor authentication?
How do I turn on two factor authentication?
With an authenticator app, from your user profile rather than from a project setting. See Security and privacy for where the switch sits.
Can I pause or cancel my subscription?
Can I pause or cancel my subscription?
Yes. A subscription always hangs on a user account and is managed there, so open Settings → Billing in your personal account, go through to the payment portal and cancel. Your plan stays active until the current period ends. In an organisation, everyone runs on the organisation owner’s plan, so that is the account the subscription sits in.
How do I contact support?
How do I contact support?
Write to support@dfine.io. You can also join us on Slack.