Uploads and files
Upload stuck, file too large, format not allowed, out of storage, downloads.
Playback and processing
File still processing, video or audio will not play, download only.
Sharing and access
Share link expired or deactivated, password screen, region and access limits.
Comments and review
Comment or drawing did not save, translation off, guest name.
Live sessions
Conferencing not available, camera or microphone, view only, room full.
Account and plans
Activity log, plan changes, organisation limits, folder password.
Signing in and security
Sign in code, passkeys, single sign-on, session timeout.
Notifications
Not getting email notifications, bounced emails.
Still stuck?
Write to support@dfine.io and we will help you out.