About Streaming Classic
What is dfine.io Streaming Classic?
What is dfine.io Streaming Classic?
Streaming Classic streams your monitor live to your viewers in under a second. Your encoder pushes RTMPS to our ingest, and your clients watch in the browser with an access link. See Welcome.
Which browsers and devices are supported?
Which browsers and devices are supported?
Viewers use the latest Chrome and Safari, on desktop and mobile. On the sending side any encoder that speaks RTMPS works. See Compatibility.
Do the people I invite need an account?
Do the people I invite need an account?
No. Viewers open your access link and watch in the browser. An account is only for people who manage streams.
Streaming Classic
What resolutions and codecs are supported?
What resolutions and codecs are supported?
HD up to UHD (4K), with H.264 and VP8 today. AV1 and H.265 are coming soon.
What is the latency?
What is the latency?
Under one second.
What bitrates are supported?
What bitrates are supported?
Up to 25 Mbit/s on ingest, with adaptive or constant bitrate. Your plan sets the maximum, and a stream above it is paused automatically. For good quality we recommend at least 3500 kbit/s.
What hardware do you recommend?
What hardware do you recommend?
dfine.io is hardware independent. OBS is our recommended software encoder. Many devices also work, such as NDI sources, TeraDek Slice and Bolt, AJA HELO, Blackmagic ATEM and WebPresenter, and the Kiloview E1. See Compatibility.
Where do I find the ingest URL and stream key?
Where do I find the ingest URL and stream key?
Open Settings, Ingest for the ingest URL, and open a stream slot for its key. See Where do I find the ingest server URL? and Where do I find the stream key?.
How do I set up OBS?
How do I set up OBS?
Install OBS, import our profile, then enter your ingest URL and stream key. See Install the OBS profile and OBS settings (RTMPS).
Why is my stream blocked?
Why is my stream blocked?
A stream is paused automatically when the ingest bitrate is higher than your plan allows. Lower the bitrate within your plan, then unblock and restart it from the dashboard. See The stream is jittering and Ingest does not work.
Can I play the stream back to a reference monitor?
Can I play the stream back to a reference monitor?
Yes. Activate the monitor link in the stream settings, generate a link and play it out in OBS. See Blackmagic SDI monitoring.
Are you TISAX certified?
Are you TISAX certified?
As a software provider we are not certified ourselves, because we do not run the data center. We can run your streams on TISAX certified servers in Frankfurt through our partnership with Google, offered as an optional upgrade. You can also run a streaming server on premises.
Security and account
Which protocols and encryption do you use?
Which protocols and encryption do you use?
Ingest runs over RTMPS with SSL. Playout runs over WebRTC with SSL and TLS, AES 256 and DTLS encrypted streaming.
Where is my data stored?
Where is my data stored?
In Germany, at Hetzner in Nuremberg. You can also choose TISAX certified servers in Frankfurt or run a streaming server on premises.
How do I turn on two factor authentication?
How do I turn on two factor authentication?
Turn on 2FA in your security settings with a mobile authenticator app such as Google Authenticator.
Can I pause or cancel my subscription?
Can I pause or cancel my subscription?
You can cancel any time before the current period ends through the billing portal, and your plan stays active until then. Billing belongs to the account owner.
How do I contact support?
How do I contact support?
Write to support@dfine.io. You can also join us on Slack.