> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dfine.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Comments and review

> Fixes for comments and drawings that do not save, translation, guest names and finding feedback in Review.

<Info>This area is for **dfine.io - Review**.</Info>

<AccordionGroup>
  <Accordion title="My comment did not save" icon="message-square-x">
    If you see **"Failed to add comment"**, check your connection and try again. Make sure you are signed in, and do not navigate away before the comment shows **"Comment saved"**.
  </Accordion>

  <Accordion title="My drawing did not save" icon="pencil-off">
    If you see **"Annotation save failed"**, refresh the page and draw the mark again. A stable connection keeps annotations in sync.
  </Accordion>

  <Accordion title="Comment translation is off" icon="languages">
    Automatic translation needs a paid plan and the account owner has to enable AI features. If it is off you see **"AI features not available"**. A one-off failure shows **"Translation failed"**, just try again.
  </Accordion>

  <Accordion title="My guest name is rejected" icon="user-x">
    Guest names cannot contain special characters, so you may see **"Guest names cannot contain special characters"**. Use letters, numbers and spaces only.
  </Accordion>

  <Accordion title="I cannot find a comment" icon="search">
    Use **Search** or sort by **Newest** in the comment panel, and click a thumbnail in the strip to jump to that frame.
  </Accordion>
</AccordionGroup>

<Card title="Still stuck?" icon="life-buoy" href="mailto:support@dfine.io">
  Write to [support@dfine.io](mailto:support@dfine.io) and we will help you out.
</Card>