> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dfine.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting

> Find your Streaming Classic problem by area. Each page shows the exact message you see and how to fix it.

Pick the area that matches your problem. Each page shows the exact message you see on screen and how to fix it.

<Columns cols={2}>
  <Card title="Connecting and streaming" icon="plug-zap" href="/en/streaming-classic/troubleshooting/connecting-and-streaming">
    Encoder will not connect, stream paused or blocked, wrong profile.
  </Card>

  <Card title="Ingest does not work" icon="circle-alert" href="/en/streaming-classic/troubleshooting/ingest-does-not-work">
    A full checklist when your signal does not arrive.
  </Card>

  <Card title="The stream is jittering" icon="activity" href="/en/streaming-classic/troubleshooting/the-stream-is-jittering-using-obs">
    Fix a shaky or stuttering picture in OBS.
  </Card>

  <Card title="Quality of stream" icon="gauge" href="/en/streaming-classic/troubleshooting/quality-of-stream">
    The viewer-side checklist for the best possible playback.
  </Card>

  <Card title="Playback and processing" icon="play" href="/en/streaming-classic/troubleshooting/playback-and-processing">
    Stream offline, connection lost, picture will not play.
  </Card>

  <Card title="Sharing and access" icon="link" href="/en/streaming-classic/troubleshooting/sharing-and-access">
    Access denied, expired access, password, room full, geo blocking.
  </Card>

  <Card title="Account and plans" icon="credit-card" href="/en/streaming-classic/troubleshooting/account-and-plans">
    Plan limits, branding, audit log, pay as you go.
  </Card>

  <Card title="Signing in and security" icon="log-in" href="/en/streaming-classic/troubleshooting/signing-in-and-security">
    Cannot sign in, confirmation and reset links, session expired.
  </Card>

  <Card title="Notifications" icon="bell" href="/en/streaming-classic/troubleshooting/notifications">
    Not getting email notifications.
  </Card>
</Columns>

<Card title="Still stuck?" icon="life-buoy" href="mailto:support@dfine.io">
  Write to [support@dfine.io](mailto:support@dfine.io) and we will help you out.
</Card>