> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dfine.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting

> Find your Review problem by area. Each page shows the exact message you see and how to fix it.

Pick the area that matches your problem. Each page shows the exact message you see on screen and how to fix it.

<Columns cols={2}>
  <Card title="Uploads and files" icon="upload" href="/en/review/troubleshooting/uploads-and-files">
    Upload stuck, file too large, format not allowed, out of storage, downloads.
  </Card>

  <Card title="Playback and processing" icon="play" href="/en/review/troubleshooting/playback-and-processing">
    File still processing, video or audio will not play, download only.
  </Card>

  <Card title="Sharing and access" icon="link" href="/en/review/troubleshooting/sharing-and-access">
    Share link expired or deactivated, password screen, region and access limits.
  </Card>

  <Card title="Comments and review" icon="message-square-text" href="/en/review/troubleshooting/comments-and-review">
    Comment or drawing did not save, translation off, guest name.
  </Card>

  <Card title="Live sessions" icon="video" href="/en/review/troubleshooting/live-sessions">
    Conferencing not available, camera or microphone, view only, room full.
  </Card>

  <Card title="Account and plans" icon="credit-card" href="/en/review/troubleshooting/account-and-plans">
    Activity log, plan changes, organisation limits, folder password.
  </Card>

  <Card title="Signing in and security" icon="log-in" href="/en/review/troubleshooting/signing-in-and-security">
    Sign in code, passkeys, single sign-on, session timeout.
  </Card>

  <Card title="Notifications" icon="bell" href="/en/review/troubleshooting/notifications">
    Not getting email notifications, bounced emails.
  </Card>
</Columns>

<Card title="Still stuck?" icon="life-buoy" href="mailto:support@dfine.io">
  Write to [support@dfine.io](mailto:support@dfine.io) and we will help you out.
</Card>